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Guest message template

Reservation Confirmation Text Template

A clear confirmation message reduces uncertainty and gives guests the exact details they need before arrival: date, time, party size, policy, address, and modification link.

Downloadable template

Hi {{guest_first_name}}, your reservation at {{restaurant_name}} is confirmed for {{date}} at {{time}} for {{party_size}} guests. Reply with questions or use {{manage_link}} to modify or cancel before {{cancellation_deadline}}. We look forward to hosting you.
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Use cases

  • Confirm direct reservations immediately after booking.
  • Reduce phone calls by including modification and cancellation links.
  • Set expectations for deposits, grace periods, seating requests, and arrival time.

Examples

  • Deposit booking: include prepaid amount, refund deadline, and the link to manage the reservation.
  • Patio booking: remind guests that outdoor seating may change during severe weather.
  • Large party: restate arrival time, grace period, and contact instructions for changes.

Related resources

Putting this into practice? Explore GetReserve reservation management, table and floor plan management, or plans and pricing.

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FAQ

Questions about reservation confirmation text template

Should confirmations be sent by text, messenger or email?

Many restaurants use more than one. Text or messenger apps suit short, time-sensitive reminders, while email can hold longer details such as policy, menu notes, parking and private dining information.

What should a reservation confirmation include?

Include restaurant name, guest name, date, time, party size, address or directions, cancellation deadline, policy summary, and a link to manage the booking.

Can GetReserve automate confirmation messages?

Partly. GetReserve automatically emails a booking confirmation to guests who book online, and guests can use their booking code or account to view, change or cancel the reservation. It does not send SMS or messenger messages or reminders, so use this template for any messages you send yourself.

GetReserve

Every online booking gets an email confirmation, with a booking code guests can use to change or cancel.

Online booking, the reservation book, waitlist, floor plans, guest profiles and reservation analytics in one place. Start on the free plan; paid plans are a fixed monthly price with no per-cover fees or commission.

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