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Guest message template

Reservation Confirmation Text Template

A clear confirmation message reduces uncertainty and gives guests the exact details they need before arrival: date, time, party size, policy, address, and modification link.

Downloadable template

Hi {{guest_first_name}}, your reservation at {{restaurant_name}} is confirmed for {{date}} at {{time}} for {{party_size}} guests. Reply with questions or use {{manage_link}} to modify or cancel before {{cancellation_deadline}}. We look forward to hosting you.
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Use cases

  • Confirm direct reservations immediately after booking.
  • Reduce phone calls by including modification and cancellation links.
  • Set expectations for deposits, grace periods, seating requests, and arrival time.

Examples

  • Deposit booking: include prepaid amount, refund deadline, and the link to manage the reservation.
  • Patio booking: remind guests that outdoor seating may change during severe weather.
  • Large party: restate arrival time, grace period, and contact instructions for changes.

Related resources

Template

No-show policy

Calculator

No-show calculator

Glossary

Reservation management

FAQ

Questions about reservation confirmation text template

Should confirmations be sent by Telegram, Viber, and WhatsApp or email?

Use both when possible. Telegram, Viber, and WhatsApp are better for time-sensitive reminders, while email can hold longer details such as policy, menu notes, parking, and private dining information.

What should a reservation confirmation include?

Include restaurant name, guest name, date, time, party size, address or directions, cancellation deadline, policy summary, and a link to manage the booking.

Can GetReserve automate confirmation messages?

Yes. GetReserve can send confirmation and reminder flows that match your reservation rules and guest policies.

GetReserve

Automate confirmations that are clear, timely, and connected to the live reservation book.

Connect direct reservations, waitlists, guest CRM, floor plans, reminders, and analytics in one restaurant operating system.

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