What belongs on a restaurant shift checklist?
Include cover count, reservations, VIPs, allergies, large parties, events, table blocks, staffing, waitlist settings, reminders, and end-of-shift notes.
Operations template
A consistent shift checklist helps the front-of-house team start service with the same facts: reservations, VIPs, table blocks, pacing, waitlist options, and policy reminders.
Pre-service: review cover count, large parties, VIPs, allergies, deposits, table blocks, patio status, event notes, waitlist settings, reminder status, and staffing gaps. During service: update table status, confirm late arrivals, release no-shows, watch pacing, and log recovery notes. Close: review no-shows, cancellations, walk-ins, quote accuracy, guest notes, and follow-ups.Download template
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FAQ
Include cover count, reservations, VIPs, allergies, large parties, events, table blocks, staffing, waitlist settings, reminders, and end-of-shift notes.
The opening manager or lead host usually owns the pre-service review, while closing notes should be visible to managers who review performance.
Yes. Reservations, the floor plan, the waitlist, guest profiles and analytics are in the same place, so before service the team can check the day's bookings, large parties, guest notes and tags such as VIP. During service, staff move reservations through arrived, seated and completed, set table status by hand, and reservation updates appear live for everyone on shift.
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